Placing Holds / Reserves Policy

Last Updated

Patrons may reserve materials which are not immediately available for patron use, but are in the collections of the Ashtabula County District Library and/or other Serving Every Ohioan (SEO) libraries.

  • When the reserved materials become available to the patron, the library will notify the patron via text, email, or phone.
  • The specific title of the material will not be stated to anyone other than the library patron who placed the reserve.
  • If the patron is not available by phone, a message will be left. The date of the message will be noted and the material will be held for the patron for a period of one week.
  • After one (1) week, the next patron on the list will be notified of the availability of the item and the same procedure will be followed.
  • If no additional patrons are waiting for the material, the material will be placed back into general circulation.
  • The library will not leave more than one message regarding a hold on a specific item. Relay of the message to the appropriate person in the household, and prompt retrieval of the material, are the responsibility of the patron.
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